Returns & Exchanges
At Hiya Health, we want you to love your fit. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unworn, unwashed items with original tags still attached into the original packaging or a secure shipping bag.
Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return package.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing